About us

JOW Care Group is a UK-based care and support provider dedicated to improving lives through high-quality, person-centred floating support services. We support adults to live independently, safely, and with dignity in their own homes and communities.

We understand that everyone’s needs, circumstances, and aspirations are different. Our approach is built on the principles of respect, independence, safeguarding, and empowerment. We work alongside individuals to help them achieve their personal goals while maintaining choice, control, and autonomy over their lives.

Our floating support services are flexible and outcome-focused, designed to adapt as needs change. By providing practical, emotional, and motivational support, we help individuals build confidence, sustain their tenancies, improve their well-being, and develop the skills needed for long-term independence.

JOW Care Group is led by a knowledgeable and hands-on leadership team with extensive experience across the care and support sector. We are passionate about delivering services that meet local authority expectations and align with recognised best-practice standards. Quality, accountability, and continuous improvement sit at the heart of everything we do.

We believe strong partnership working is essential to delivering effective support. We work collaboratively with professionals and organisations to ensure services are coordinated, responsive, and focused on achieving positive, measurable outcomes for the people we support.

Who We Work With

We work in partnership with a wide range of stakeholders, including:

  • Local authorities

  • Housing associations

  • Families and advocates

  • Community and voluntary organisations

Through these partnerships, we ensure individuals receive consistent, joined-up support that promotes stability, independence, and long-term success.

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Meet The Founder: Olabisi Williams

JOW Care Group was founded by Olabisi Williams, an experienced care leader with over 14 years in adult social care. Her background spans governance, safeguarding, quality assurance, and operational leadership across a range of community‑focused services.

The company was created in honour of her late father, whose name and legacy inspired the birth of JOW Care Group. He dedicated his life to community work in Nigeria, supporting vulnerable people and uplifting those around him. His compassion, generosity, and commitment to service continue to guide the values and purpose of the organisation today.

Olabisi’s mission is to carry forward his legacy by delivering warm, reliable, person‑centred support that empowers individuals to live independently, safely, and with dignity. Every aspect of JOW Care Group reflects her dedication to fairness, respect, and genuine care for the people and families she serves.

Our Values

At JOW Care Group, our values are shaped by compassion, dignity, and the legacy of community service that inspired our creation. These principles guide every interaction, every decision, and every support plan we deliver.

Respect

We treat every individual with dignity, kindness, and understanding. Every person’s story matters, and we honour their choices and identity.

Independence

We empower people to live life on their own terms. Our support is designed to build confidence, strengthen skills, and promote long‑term independence.

Safeguarding

Safety and wellbeing are at the heart of everything we do. We create safe environments where individuals feel protected, valued, and supported.

Empowerment

We help individuals take control of their lives by encouraging growth, self‑belief, and positive decision‑making.

Compassion

We deliver support with warmth, patience, and genuine care — reflecting the legacy of community service that inspired JOW Care Group.

Consistency

We provide reliable, dependable support that individuals and families can trust, day after day.

What makes Us Different

At JOW Care Group, we don’t just provide support — we deliver care shaped by legacy, compassion, and a deep commitment to empowering individuals. Our approach stands out because it is built on purpose, experience, and genuine human connection.

Guided by Legacy

Our service is inspired by the community work of Olabisi’s late father, whose dedication to helping others in Nigeria forms the heart of our organisation. His values continue to guide everything we do.

Experienced, Compassionate Leadership

With over 14 years in adult social care, Olabisi brings strong governance, safeguarding expertise, and a person‑centred approach that ensures every individual receives safe, high‑quality support.

Outcome‑Focused Support

We don’t just “do tasks” — we work with individuals to build confidence, develop skills, and achieve meaningful, long‑term independence.

Flexible and Personalised Care

Every person’s needs are different. Our support adapts as circumstances change, ensuring people always receive the right help at the right time.

Fairness and Transparency

We believe in honest communication, clear pricing, and treating both clients and staff with respect and fairness.

Reliable and Consistent Service

Families trust us because we show up, stay committed, and build strong, dependable relationships with the people we support.

“Let’s Take the Next Step Together”

If you’re looking for compassionate, reliable support shaped by legacy and community values, we’re here to help. Whether you’re exploring options for yourself or a loved one, we’re happy to talk through what the right support could look like for you.

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